Previous incidents
November 2026
October 2026
Oct 20, 2026
1 incident
iPlato - NHS App delivery status not updating
Resolved
Resolved Oct 20, 2026 at 4:37pm UTC
The engineering team have identified the issue and applied a fix.
NHS App message statuses are beginning to update and we expect all statuses to update by 6pm today.
Thank you for your patience.
1 previous update
Oct 05, 2026
1 incident
NHSmail messages failing to send
Resolved
Resolved Oct 5, 2026 at 5:03pm UTC
We have identified the root cause of the issue and have resolved the issue.
After several hours of monitoring we can confirm all emails are sending as expected.
1 previous update
Oct 02, 2026
1 incident
iPlato - NHS App delivery status not updating
Resolved
Resolved Oct 2, 2026 at 1:36pm UTC
We have identified the root cause and can confirm the delivery status are now updating.
1 previous update
September 2026