We closely monitored the issue over the weekend following the recent changes to NHS Mail sending. During this period, no further incidents were observed, and system performance remained stable. We can now confirm that the issue has been fully resolved.

The update is now rolling out, and email services are beginning to be restored. A new key has been issued by the NHS. We will continue to monitor the situation closely over the weekend.

We are currently in the process of updating the Toolbar email service with OAuth 2.0 authentication. Once this work is complete the Toolbar email functionality will start working again.

The NHSmail has officially deprecated Basic Authentication (SMTP) for Exchange Online. This security update means that traditional login methods which rely on a simple username and password are no longer supported by the NHSmail infrastructure.

We apologise for the inconvenience caused and ask that you bear with us while we implement these changes.

The issue with emails failing to send is still ongoing. We are now waiting on NHS and hope to have this fix released shortly.

Unfortunately, the issue with emails failing to send remains ongoing. We will provide an update to all users once we have received further information from the engineering team.

The engineering team are still working on a fix and will be providing an update shortly.

We'll be in touch as soon as we have more information.

Our engineering team have identified an issue with Emails failing this morning and are working on a fix as a priority.

Further updates will be provided shortly.