Incidents reported on status page for iPlato https://status.iplato.net/ https://d1lppblt9t2x15.cloudfront.net/logos/16e2b90210dc324780b688ae0319fa67.png https://status.iplato.net/ en https://status.iplato.net/ Tue, 09 Dec 2025 15:05:18 +0000 https://status.iplato.net/#184c81f4f18281767886d71b36c54340d1b52a16c793e16e5d21abcdf6d4c418 Connect Platform recovered https://status.iplato.net/ Tue, 09 Dec 2025 15:05:17 +0000 https://status.iplato.net/#f9c8b951fb67c402be0a14c633da7d4d63121bb579b2b4896db053ffe7e30e25 Patient Selfbook recovered https://status.iplato.net/ Tue, 09 Dec 2025 15:04:59 +0000 https://status.iplato.net/#d6e55235edc66c4a53b2ae83f56735709e75030e6d43f23c4b80cfa1778e5ae6 Patient Reply recovered https://status.iplato.net/ Tue, 09 Dec 2025 15:04:58 +0000 https://status.iplato.net/#a36a38eb19206e336191b7504c29f1e5003e12ac129e521e0ceecef438e824d9 Patient Questionnaire recovered https://status.iplato.net/ Tue, 09 Dec 2025 15:04:58 +0000 https://status.iplato.net/#e26ecc810f4f36e534c6e0abd6dd386abae17248fefe0daf20506ebbe52d3917 iPlato Toolbar recovered https://status.iplato.net/incident/783020 Tue, 09 Dec 2025 14:43:00 -0000 https://status.iplato.net/incident/783020#b863bf87635e579ed2ef1e0e9bdd7991ce111abdcd162e00e734932b74a57d66 We can confirm this issue has been resolved and the services are back online including Connect, messaging, toolbar and selfbook. The engineering team are currently conducting a full review of the cause of the issue to ensure it doesn't happen again. If you are still having issues accessing please log out and log back in again or close and reopen the toolbar. For any questions please email help@iplato.com. https://status.iplato.net/ Tue, 09 Dec 2025 14:15:12 +0000 https://status.iplato.net/#e26ecc810f4f36e534c6e0abd6dd386abae17248fefe0daf20506ebbe52d3917 iPlato Toolbar went down https://status.iplato.net/ Tue, 09 Dec 2025 14:15:12 +0000 https://status.iplato.net/#d6e55235edc66c4a53b2ae83f56735709e75030e6d43f23c4b80cfa1778e5ae6 Patient Reply went down https://status.iplato.net/ Tue, 09 Dec 2025 14:14:31 +0000 https://status.iplato.net/#f9c8b951fb67c402be0a14c633da7d4d63121bb579b2b4896db053ffe7e30e25 Patient Selfbook went down https://status.iplato.net/ Tue, 09 Dec 2025 14:13:53 +0000 https://status.iplato.net/#a36a38eb19206e336191b7504c29f1e5003e12ac129e521e0ceecef438e824d9 Patient Questionnaire went down https://status.iplato.net/ Tue, 09 Dec 2025 13:21:32 +0000 https://status.iplato.net/#184c81f4f18281767886d71b36c54340d1b52a16c793e16e5d21abcdf6d4c418 Connect Platform went down https://status.iplato.net/ Fri, 05 Dec 2025 17:42:01 +0000 https://status.iplato.net/#9a44bff02d264229bc92126ceb9b48f702754d916d055f8251c9705d89f478a3 Patient Reply recovered https://status.iplato.net/ Fri, 05 Dec 2025 17:41:01 +0000 https://status.iplato.net/#4dd78f7782dbe41bf68165b6a9e61a3d0161e472c5451b039e45d31e9b6bd4f9 iPlato Toolbar recovered https://status.iplato.net/ Fri, 05 Dec 2025 17:40:51 +0000 https://status.iplato.net/#6b62e34741c014a6a14eda0573d174e7c8ee2fcc7a3767cbfe79f2785a8d1496 Patient Selfbook recovered https://status.iplato.net/ Fri, 05 Dec 2025 17:40:08 +0000 https://status.iplato.net/#9a44bff02d264229bc92126ceb9b48f702754d916d055f8251c9705d89f478a3 Patient Reply went down https://status.iplato.net/ Fri, 05 Dec 2025 17:33:32 +0000 https://status.iplato.net/#6b62e34741c014a6a14eda0573d174e7c8ee2fcc7a3767cbfe79f2785a8d1496 Patient Selfbook went down https://status.iplato.net/ Fri, 05 Dec 2025 17:23:59 +0000 https://status.iplato.net/#0aea7ed3a6309fcebcc91e6fa59f99a9f8e051b2aa989dda3bc281d7c83ad666 Patient Questionnaire recovered https://status.iplato.net/ Fri, 05 Dec 2025 17:18:45 +0000 https://status.iplato.net/#4dd78f7782dbe41bf68165b6a9e61a3d0161e472c5451b039e45d31e9b6bd4f9 iPlato Toolbar went down https://status.iplato.net/ Fri, 05 Dec 2025 17:11:50 +0000 https://status.iplato.net/#7150d08289da6c77dd530da15826aba2d14129a5622bc04cd2acb8f8a4dead42 Patient Selfbook recovered https://status.iplato.net/ Fri, 05 Dec 2025 17:11:31 +0000 https://status.iplato.net/#80ec5fc1cc0791eb3a5685ffaf7c2d480b540af46972d13089fbc6bbc7754c59 iPlato Toolbar recovered https://status.iplato.net/ Fri, 05 Dec 2025 17:09:03 +0000 https://status.iplato.net/#0aea7ed3a6309fcebcc91e6fa59f99a9f8e051b2aa989dda3bc281d7c83ad666 Patient Questionnaire went down https://status.iplato.net/ Fri, 05 Dec 2025 16:57:31 +0000 https://status.iplato.net/#7150d08289da6c77dd530da15826aba2d14129a5622bc04cd2acb8f8a4dead42 Patient Selfbook went down https://status.iplato.net/ Fri, 05 Dec 2025 16:55:16 +0000 https://status.iplato.net/#80ec5fc1cc0791eb3a5685ffaf7c2d480b540af46972d13089fbc6bbc7754c59 iPlato Toolbar went down https://status.iplato.net/ Fri, 05 Dec 2025 16:49:21 +0000 https://status.iplato.net/#d8e721696a15d89ec68feb36220114864033877d6611132d7c6ca8d910275507 Patient Selfbook recovered https://status.iplato.net/ Fri, 05 Dec 2025 16:46:24 +0000 https://status.iplato.net/#d8e721696a15d89ec68feb36220114864033877d6611132d7c6ca8d910275507 Patient Selfbook went down https://status.iplato.net/ Fri, 05 Dec 2025 12:47:32 +0000 https://status.iplato.net/#9ff070ad0bc45415f73d186f2e22b3242ef27a7344fcc11e65f158029b1f7861 consent.iplato.com recovered https://status.iplato.net/ Fri, 05 Dec 2025 12:47:00 +0000 https://status.iplato.net/#9ff070ad0bc45415f73d186f2e22b3242ef27a7344fcc11e65f158029b1f7861 consent.iplato.com went down https://status.iplato.net/ Fri, 21 Nov 2025 17:11:39 +0000 https://status.iplato.net/#70af8717a033d4865951e5a3df0376291751076acfc342a841fec24804a2d811 Patient Reply recovered https://status.iplato.net/ Fri, 21 Nov 2025 17:11:09 +0000 https://status.iplato.net/#70af8717a033d4865951e5a3df0376291751076acfc342a841fec24804a2d811 Patient Reply went down https://status.iplato.net/ Thu, 20 Nov 2025 12:44:36 +0000 https://status.iplato.net/#58416fe9116312404401e3f7e72e97f33282e37bfe9b4e1c718a903e20b5fb5e Patient Reply recovered https://status.iplato.net/ Thu, 20 Nov 2025 12:44:08 +0000 https://status.iplato.net/#58416fe9116312404401e3f7e72e97f33282e37bfe9b4e1c718a903e20b5fb5e Patient Reply went down https://status.iplato.net/ Sat, 15 Nov 2025 18:09:54 +0000 https://status.iplato.net/#9d2e2dda36eb963f4239a77836bda403e22887cf024f336c8af4e1fc8f9f4b32 Patient Questionnaire recovered https://status.iplato.net/ Sat, 15 Nov 2025 18:09:52 +0000 https://status.iplato.net/#9d2e2dda36eb963f4239a77836bda403e22887cf024f336c8af4e1fc8f9f4b32 Patient Questionnaire went down https://status.iplato.net/ Thu, 13 Nov 2025 13:55:32 +0000 https://status.iplato.net/#780a20ee8fa4418ffa4e6010b4d8e6708e89014d7fc81980cd23de4f3b5cb152 Patient Questionnaire recovered https://status.iplato.net/ Thu, 13 Nov 2025 13:55:01 +0000 https://status.iplato.net/#780a20ee8fa4418ffa4e6010b4d8e6708e89014d7fc81980cd23de4f3b5cb152 Patient Questionnaire went down https://status.iplato.net/ Tue, 11 Nov 2025 17:39:44 +0000 https://status.iplato.net/#967124d754d06c9b9d636f5020b997e7b23b6db82ddb99bd6db90cfb3b93e520 Patient Reply recovered https://status.iplato.net/ Tue, 11 Nov 2025 17:37:43 +0000 https://status.iplato.net/#19af8a41b98d4c84bc76b1dd5a23c97b357c2ef4f86fa8b50b2492eadfe9ffa8 Patient Questionnaire recovered https://status.iplato.net/ Tue, 11 Nov 2025 17:36:46 +0000 https://status.iplato.net/#19af8a41b98d4c84bc76b1dd5a23c97b357c2ef4f86fa8b50b2492eadfe9ffa8 Patient Questionnaire went down https://status.iplato.net/ Tue, 11 Nov 2025 17:28:04 +0000 https://status.iplato.net/#ddf83bdc7359e0f5c58d7ae1837d157157e373e1f41e8733423405d50e73ec51 Patient Selfbook recovered https://status.iplato.net/ Tue, 11 Nov 2025 17:27:43 +0000 https://status.iplato.net/#37f903dafa40226a46fc743540571c8a0f0a4d4f89f246385c0c08d02312ec6a Patient Questionnaire recovered https://status.iplato.net/ Tue, 11 Nov 2025 17:27:24 +0000 https://status.iplato.net/#37f903dafa40226a46fc743540571c8a0f0a4d4f89f246385c0c08d02312ec6a Patient Questionnaire went down https://status.iplato.net/ Tue, 11 Nov 2025 17:27:15 +0000 https://status.iplato.net/#967124d754d06c9b9d636f5020b997e7b23b6db82ddb99bd6db90cfb3b93e520 Patient Reply went down https://status.iplato.net/ Tue, 11 Nov 2025 17:27:05 +0000 https://status.iplato.net/#ddf83bdc7359e0f5c58d7ae1837d157157e373e1f41e8733423405d50e73ec51 Patient Selfbook went down https://status.iplato.net/ Thu, 06 Nov 2025 11:14:24 +0000 https://status.iplato.net/#955e59ab02048b37c6f517b6b3275a219e61640d1742cbcdaef7af1d15c94fbc Patient Reply recovered https://status.iplato.net/ Thu, 06 Nov 2025 11:13:56 +0000 https://status.iplato.net/#955e59ab02048b37c6f517b6b3275a219e61640d1742cbcdaef7af1d15c94fbc Patient Reply went down https://status.iplato.net/ Sat, 01 Nov 2025 19:45:43 +0000 https://status.iplato.net/#984ec78b94dff20b0e71ffa3f48c6cdf113c8570a649b01bca97c68b8692b56d Patient Questionnaire recovered https://status.iplato.net/ Sat, 01 Nov 2025 19:40:47 +0000 https://status.iplato.net/#984ec78b94dff20b0e71ffa3f48c6cdf113c8570a649b01bca97c68b8692b56d Patient Questionnaire went down https://status.iplato.net/ Sat, 01 Nov 2025 02:33:04 +0000 https://status.iplato.net/#4b3cbe6338497c3954a7deaa225ef7d6a49e321f0b594d4ae7163463866020f2 Patient Questionnaire recovered https://status.iplato.net/ Sat, 01 Nov 2025 02:33:01 +0000 https://status.iplato.net/#4b3cbe6338497c3954a7deaa225ef7d6a49e321f0b594d4ae7163463866020f2 Patient Questionnaire went down https://status.iplato.net/ Thu, 30 Oct 2025 09:33:07 +0000 https://status.iplato.net/#ef96225c20ba5440769351d9b7839a9aa6045bba6423e2c33f18907809c2174a iPlato Toolbar recovered https://status.iplato.net/ Thu, 30 Oct 2025 09:26:08 +0000 https://status.iplato.net/#ef96225c20ba5440769351d9b7839a9aa6045bba6423e2c33f18907809c2174a iPlato Toolbar went down https://status.iplato.net/ Fri, 24 Oct 2025 13:26:14 +0000 https://status.iplato.net/#b11cd416c035f50d90b349502da27f98c1d8697c0ab5d63c24b5d1625ac97b3d Patient Reply recovered https://status.iplato.net/ Fri, 24 Oct 2025 13:25:41 +0000 https://status.iplato.net/#b11cd416c035f50d90b349502da27f98c1d8697c0ab5d63c24b5d1625ac97b3d Patient Reply went down https://status.iplato.net/ Tue, 21 Oct 2025 17:26:37 +0000 https://status.iplato.net/#a25992728e9e7d844b6a9c355692b0fa7d1a77e545a56b3cab2a98c8b60fbda3 Patient Questionnaire recovered https://status.iplato.net/ Tue, 21 Oct 2025 17:26:31 +0000 https://status.iplato.net/#14b9f872e8ee6d86193cc5b61541ecc0d09ff3e99accf3e97e354f1c9a428186 Patient Selfbook recovered https://status.iplato.net/ Tue, 21 Oct 2025 17:25:54 +0000 https://status.iplato.net/#1a88955e5031fe26fcf26d69f48b1bf3b1a4db4a29968ca860ab4e3ccb52f9d5 iPlato Toolbar recovered https://status.iplato.net/ Tue, 21 Oct 2025 17:25:46 +0000 https://status.iplato.net/#8a4878f65dd934d179511559bacbeab706d77de4eb65f5ad85215c394a8af349 Patient Reply recovered https://status.iplato.net/ Tue, 21 Oct 2025 17:06:47 +0000 https://status.iplato.net/#8a4878f65dd934d179511559bacbeab706d77de4eb65f5ad85215c394a8af349 Patient Reply went down https://status.iplato.net/ Tue, 21 Oct 2025 17:06:37 +0000 https://status.iplato.net/#a25992728e9e7d844b6a9c355692b0fa7d1a77e545a56b3cab2a98c8b60fbda3 Patient Questionnaire went down https://status.iplato.net/ Tue, 21 Oct 2025 17:06:37 +0000 https://status.iplato.net/#14b9f872e8ee6d86193cc5b61541ecc0d09ff3e99accf3e97e354f1c9a428186 Patient Selfbook went down https://status.iplato.net/ Tue, 21 Oct 2025 16:50:08 +0000 https://status.iplato.net/#5e69e56f08f3f1f6a158bddefe2f9a315737d429141a9d6fdb51549fd8b21afa Patient Questionnaire recovered https://status.iplato.net/ Tue, 21 Oct 2025 16:49:39 +0000 https://status.iplato.net/#5e69e56f08f3f1f6a158bddefe2f9a315737d429141a9d6fdb51549fd8b21afa Patient Questionnaire went down https://status.iplato.net/ Tue, 21 Oct 2025 16:44:40 +0000 https://status.iplato.net/#1a88955e5031fe26fcf26d69f48b1bf3b1a4db4a29968ca860ab4e3ccb52f9d5 iPlato Toolbar went down https://status.iplato.net/ Tue, 21 Oct 2025 12:47:41 +0000 https://status.iplato.net/#4884721279affbfcc0d6433e2d15c81bdfbb1d1bb11fa36014ac5aa6684d5023 consent.iplato.com recovered https://status.iplato.net/ Tue, 21 Oct 2025 12:46:49 +0000 https://status.iplato.net/#4884721279affbfcc0d6433e2d15c81bdfbb1d1bb11fa36014ac5aa6684d5023 consent.iplato.com went down https://status.iplato.net/incident/747054 Mon, 20 Oct 2025 10:17:00 -0000 https://status.iplato.net/incident/747054#52b1c2dbb8804a743e6b2d64ca65e249f88f7bcc4601f55df1aaa656a9e88686 Our customer support system is back up and running and the team are working through conversations, please continue to email your request to help@iplato.com. https://status.iplato.net/incident/747054 Mon, 20 Oct 2025 08:47:00 -0000 https://status.iplato.net/incident/747054#617d18153f5f1db74115d940b7b31ad165c78a79d6c4ce94569d1cc41115ec19 Our customer support system is currently experiencing a full server outage affecting our ability to provide immediate support. The provider is working to resolve the issue as quickly as possible, and we will resume normal services as soon as the system is fully operational. In the meantime, please email your request to help@iplato.com. The team is monitoring this mailbox and will address all queries as soon as our full support system is back online. https://status.iplato.net/ Sat, 18 Oct 2025 09:30:11 +0000 https://status.iplato.net/#4c58647c7e497d199c8a9e0a3acd293663ff24d4e10082dccbb6578d4bde85d7 Patient Selfbook recovered https://status.iplato.net/ Sat, 18 Oct 2025 09:24:38 +0000 https://status.iplato.net/#4c58647c7e497d199c8a9e0a3acd293663ff24d4e10082dccbb6578d4bde85d7 Patient Selfbook went down https://status.iplato.net/ Thu, 16 Oct 2025 08:26:19 +0000 https://status.iplato.net/#1e441d7ed0642c53500d110f1019d57558241735e402d51457b3e931fa18504a iPlato Toolbar recovered https://status.iplato.net/ Thu, 16 Oct 2025 08:25:42 +0000 https://status.iplato.net/#1e441d7ed0642c53500d110f1019d57558241735e402d51457b3e931fa18504a iPlato Toolbar went down https://status.iplato.net/ Thu, 16 Oct 2025 08:25:33 +0000 https://status.iplato.net/#3d99ecd19a8ae71499c0a6d1ddd981fbffe5e48d636f43fc7c43ffa74746aa5e Patient Selfbook recovered https://status.iplato.net/ Thu, 16 Oct 2025 08:25:10 +0000 https://status.iplato.net/#3d99ecd19a8ae71499c0a6d1ddd981fbffe5e48d636f43fc7c43ffa74746aa5e Patient Selfbook went down https://status.iplato.net/incident/744083 Mon, 13 Oct 2025 13:13:00 -0000 https://status.iplato.net/incident/744083#c01759681589bb91b6d43ea80a4793a77f145ac8646f7560aa076780e53e08fb The issue impact messages sent over the weekend was resolved first thing on Monday and the team have added a fix to ensure this doesn't occur again. If you have any questions please email help@iplato.com and apologies for any inconvenience this has caused your practice. https://status.iplato.net/incident/744083 Mon, 13 Oct 2025 09:42:00 -0000 https://status.iplato.net/incident/744083#fa4a40bcf7fdbcf996eebfb7740e36c711232655edd479dd9eaa75744591d257 We are aware of a migration issue that caused messages to fail to send from 1pm Saturday 11th October until 8am on Monday 12th October. This issue was resolved first thing on Monday and the team have added a fix to ensure this doesn't occur again. If you have any questions please email help@iplato.com and apologies for any inconvenience this has caused your practice. https://status.iplato.net/ Sun, 12 Oct 2025 06:22:31 +0000 https://status.iplato.net/#7254d09d1c6feb3dd039aa02be05b56b7ba489ff1e2259283f472d9edf1da1c1 Patient Questionnaire recovered https://status.iplato.net/ Sun, 12 Oct 2025 06:22:19 +0000 https://status.iplato.net/#7254d09d1c6feb3dd039aa02be05b56b7ba489ff1e2259283f472d9edf1da1c1 Patient Questionnaire went down https://status.iplato.net/ Sat, 11 Oct 2025 22:45:47 +0000 https://status.iplato.net/#308ef71c6e14c70604ccd21a704d65aa11e4f6b5d522418900c9bf0d14db1284 Patient Questionnaire recovered https://status.iplato.net/ Sat, 11 Oct 2025 22:44:56 +0000 https://status.iplato.net/#308ef71c6e14c70604ccd21a704d65aa11e4f6b5d522418900c9bf0d14db1284 Patient Questionnaire went down https://status.iplato.net/ Sat, 11 Oct 2025 14:24:48 +0000 https://status.iplato.net/#55220e6910a71a8eeecdcacf008378bee6c3a19d7f6b821e6265413f6480085c Patient Selfbook recovered https://status.iplato.net/ Sat, 11 Oct 2025 14:24:25 +0000 https://status.iplato.net/#0b6aaa6d18aec793c710ec5bbc5fbd99a24067178bf2aaf15e01ff9fe1d571db Patient Questionnaire recovered https://status.iplato.net/ Sat, 11 Oct 2025 14:13:05 +0000 https://status.iplato.net/#a476b4413c7f3be1f7926ca4cf4966b6edc327de8cebbe59e70a3d84aabe359a Patient Reply recovered https://status.iplato.net/ Sat, 11 Oct 2025 14:13:05 +0000 https://status.iplato.net/#977f726a87329c63adf24bafa0d0a7821dbba79b6b21afc6077cb01d9b80905a iPlato Toolbar recovered https://status.iplato.net/ Sat, 11 Oct 2025 14:06:29 +0000 https://status.iplato.net/#a476b4413c7f3be1f7926ca4cf4966b6edc327de8cebbe59e70a3d84aabe359a Patient Reply went down https://status.iplato.net/ Sat, 11 Oct 2025 14:04:54 +0000 https://status.iplato.net/#0b6aaa6d18aec793c710ec5bbc5fbd99a24067178bf2aaf15e01ff9fe1d571db Patient Questionnaire went down https://status.iplato.net/ Sat, 11 Oct 2025 14:04:49 +0000 https://status.iplato.net/#55220e6910a71a8eeecdcacf008378bee6c3a19d7f6b821e6265413f6480085c Patient Selfbook went down https://status.iplato.net/ Sat, 11 Oct 2025 13:52:23 +0000 https://status.iplato.net/#977f726a87329c63adf24bafa0d0a7821dbba79b6b21afc6077cb01d9b80905a iPlato Toolbar went down https://status.iplato.net/ Sat, 11 Oct 2025 13:30:26 +0000 https://status.iplato.net/#39f058a4c62db5abc95c6a4a222fa3565f71c856eba3c2a33432b4b1ce28703b Patient Selfbook recovered https://status.iplato.net/ Sat, 11 Oct 2025 13:11:22 +0000 https://status.iplato.net/#39f058a4c62db5abc95c6a4a222fa3565f71c856eba3c2a33432b4b1ce28703b Patient Selfbook went down https://status.iplato.net/ Sat, 11 Oct 2025 08:11:08 +0000 https://status.iplato.net/#45281ba8d8352de2e533c3579b2bfc8390fd4ae12c7e932543b20b63cc38e898 Patient Selfbook recovered https://status.iplato.net/ Sat, 11 Oct 2025 08:10:57 +0000 https://status.iplato.net/#45281ba8d8352de2e533c3579b2bfc8390fd4ae12c7e932543b20b63cc38e898 Patient Selfbook went down https://status.iplato.net/ Sat, 11 Oct 2025 06:11:38 +0000 https://status.iplato.net/#3657a37c3a0a6ec6dc9df78c4ff9f105cfb61c70d4519df6332aa0685068978c Patient Selfbook recovered https://status.iplato.net/ Sat, 11 Oct 2025 06:05:14 +0000 https://status.iplato.net/#3657a37c3a0a6ec6dc9df78c4ff9f105cfb61c70d4519df6332aa0685068978c Patient Selfbook went down https://status.iplato.net/ Sat, 11 Oct 2025 04:26:17 +0000 https://status.iplato.net/#97bbd684dc581f16754124be5c3605dee72680dd4052ecb9c10b84d42b4e7f56 Patient Selfbook recovered https://status.iplato.net/ Sat, 11 Oct 2025 04:25:43 +0000 https://status.iplato.net/#6b3baecf047d2c9b3934dcd37b3dc6e247ada0d308a3752b400f452fdc810e89 Patient Questionnaire recovered https://status.iplato.net/ Sat, 11 Oct 2025 04:25:31 +0000 https://status.iplato.net/#97bbd684dc581f16754124be5c3605dee72680dd4052ecb9c10b84d42b4e7f56 Patient Selfbook went down https://status.iplato.net/ Sat, 11 Oct 2025 04:25:11 +0000 https://status.iplato.net/#6b3baecf047d2c9b3934dcd37b3dc6e247ada0d308a3752b400f452fdc810e89 Patient Questionnaire went down https://status.iplato.net/ Thu, 09 Oct 2025 06:07:13 +0000 https://status.iplato.net/#053bfe4355996bf0867acaeac87f5d1e4a3570b8a7a61593d3e7bad1d5938fdb consent.iplato.com recovered https://status.iplato.net/ Thu, 09 Oct 2025 06:05:52 +0000 https://status.iplato.net/#053bfe4355996bf0867acaeac87f5d1e4a3570b8a7a61593d3e7bad1d5938fdb consent.iplato.com went down https://status.iplato.net/ Tue, 07 Oct 2025 15:55:32 +0000 https://status.iplato.net/#c21b8b1f82312421fcdd4a2b62796984be0bc8a13524924065b87d5193f27169 Patient Reply recovered https://status.iplato.net/ Tue, 07 Oct 2025 15:55:03 +0000 https://status.iplato.net/#c21b8b1f82312421fcdd4a2b62796984be0bc8a13524924065b87d5193f27169 Patient Reply went down https://status.iplato.net/ Sat, 04 Oct 2025 20:19:16 +0000 https://status.iplato.net/#25dad24c9cf1ae44cae72df4d28c205aec4c23f8651976e207549279c67909e7 Patient Questionnaire recovered https://status.iplato.net/ Sat, 04 Oct 2025 20:18:56 +0000 https://status.iplato.net/#25dad24c9cf1ae44cae72df4d28c205aec4c23f8651976e207549279c67909e7 Patient Questionnaire went down https://status.iplato.net/ Sat, 04 Oct 2025 08:11:31 +0000 https://status.iplato.net/#f3a7527d053b097ce8b42e8a73536bdf5d109a233da1ac2236b375e6805f8925 Patient Questionnaire recovered https://status.iplato.net/ Sat, 04 Oct 2025 08:10:59 +0000 https://status.iplato.net/#f3a7527d053b097ce8b42e8a73536bdf5d109a233da1ac2236b375e6805f8925 Patient Questionnaire went down https://status.iplato.net/ Thu, 02 Oct 2025 11:01:37 +0000 https://status.iplato.net/#8777d60b62eeae82643eb1c1b0924d4c6758a937aef04f09f0df7c663a0317bd Patient Reply recovered https://status.iplato.net/ Thu, 02 Oct 2025 11:01:05 +0000 https://status.iplato.net/#8777d60b62eeae82643eb1c1b0924d4c6758a937aef04f09f0df7c663a0317bd Patient Reply went down https://status.iplato.net/ Thu, 02 Oct 2025 09:53:31 +0000 https://status.iplato.net/#de087d7523b439247200a126d85da78ca090f46c8246a5d9ed8ba47db594a370 Patient Questionnaire recovered https://status.iplato.net/ Thu, 02 Oct 2025 09:53:06 +0000 https://status.iplato.net/#de087d7523b439247200a126d85da78ca090f46c8246a5d9ed8ba47db594a370 Patient Questionnaire went down https://status.iplato.net/ Thu, 02 Oct 2025 09:23:56 +0000 https://status.iplato.net/#699c4559d64b26c8b228d79eaf2b495c73a3b1148faac083c6729156722494eb iPlato Toolbar recovered https://status.iplato.net/ Thu, 02 Oct 2025 09:17:00 +0000 https://status.iplato.net/#699c4559d64b26c8b228d79eaf2b495c73a3b1148faac083c6729156722494eb iPlato Toolbar went down https://status.iplato.net/incident/734887 Wed, 01 Oct 2025 15:21:00 -0000 https://status.iplato.net/incident/734887#550e7ce6fb936bcd34d714b6c33dfee35c863887535cb98948db1482782fd1c5 We can confirm this issue was resolved on the 30th September. The engineering team have continued to monitor and are working on ensuring this doesn't occur again. Apologies for any inconvenience this caused. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/734887 Wed, 01 Oct 2025 15:21:00 -0000 https://status.iplato.net/incident/734887#550e7ce6fb936bcd34d714b6c33dfee35c863887535cb98948db1482782fd1c5 We can confirm this issue was resolved on the 30th September. The engineering team have continued to monitor and are working on ensuring this doesn't occur again. Apologies for any inconvenience this caused. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/734887 Wed, 01 Oct 2025 15:21:00 -0000 https://status.iplato.net/incident/734887#550e7ce6fb936bcd34d714b6c33dfee35c863887535cb98948db1482782fd1c5 We can confirm this issue was resolved on the 30th September. The engineering team have continued to monitor and are working on ensuring this doesn't occur again. Apologies for any inconvenience this caused. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/734887 Wed, 01 Oct 2025 15:21:00 -0000 https://status.iplato.net/incident/734887#550e7ce6fb936bcd34d714b6c33dfee35c863887535cb98948db1482782fd1c5 We can confirm this issue was resolved on the 30th September. The engineering team have continued to monitor and are working on ensuring this doesn't occur again. Apologies for any inconvenience this caused. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/734887 Wed, 01 Oct 2025 15:21:00 -0000 https://status.iplato.net/incident/734887#550e7ce6fb936bcd34d714b6c33dfee35c863887535cb98948db1482782fd1c5 We can confirm this issue was resolved on the 30th September. The engineering team have continued to monitor and are working on ensuring this doesn't occur again. Apologies for any inconvenience this caused. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/ Wed, 01 Oct 2025 10:10:50 +0000 https://status.iplato.net/#b27bdfcc2aeb478341bbd3884ec0244dd6668c749a1d1921166cd64b5488569e Patient Questionnaire recovered https://status.iplato.net/ Wed, 01 Oct 2025 10:09:33 +0000 https://status.iplato.net/#b27bdfcc2aeb478341bbd3884ec0244dd6668c749a1d1921166cd64b5488569e Patient Questionnaire went down https://status.iplato.net/incident/734887 Tue, 30 Sep 2025 09:40:00 -0000 https://status.iplato.net/incident/734887#a5ebfd43c9a93bf6e7a1f1c6edad69629de286d83771366efb8f22b6029096a2 We've identified an issue with messages being sent by the toolbar and via batch messages via Connect. This issue started around 8pm on Monday 29th September 2025. Currently, all messages are in the Outbox folder. We are working with our third party sender to explore and fix this issue and ensure all messages are sent. Once this is resolved all messages will be sent out and statuses will be updated to reflect this. Apologies for any inconvenience this is causing. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/734887 Tue, 30 Sep 2025 09:40:00 -0000 https://status.iplato.net/incident/734887#a5ebfd43c9a93bf6e7a1f1c6edad69629de286d83771366efb8f22b6029096a2 We've identified an issue with messages being sent by the toolbar and via batch messages via Connect. This issue started around 8pm on Monday 29th September 2025. Currently, all messages are in the Outbox folder. We are working with our third party sender to explore and fix this issue and ensure all messages are sent. Once this is resolved all messages will be sent out and statuses will be updated to reflect this. Apologies for any inconvenience this is causing. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/734887 Tue, 30 Sep 2025 09:40:00 -0000 https://status.iplato.net/incident/734887#a5ebfd43c9a93bf6e7a1f1c6edad69629de286d83771366efb8f22b6029096a2 We've identified an issue with messages being sent by the toolbar and via batch messages via Connect. This issue started around 8pm on Monday 29th September 2025. Currently, all messages are in the Outbox folder. We are working with our third party sender to explore and fix this issue and ensure all messages are sent. Once this is resolved all messages will be sent out and statuses will be updated to reflect this. Apologies for any inconvenience this is causing. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/734887 Tue, 30 Sep 2025 09:40:00 -0000 https://status.iplato.net/incident/734887#a5ebfd43c9a93bf6e7a1f1c6edad69629de286d83771366efb8f22b6029096a2 We've identified an issue with messages being sent by the toolbar and via batch messages via Connect. This issue started around 8pm on Monday 29th September 2025. Currently, all messages are in the Outbox folder. We are working with our third party sender to explore and fix this issue and ensure all messages are sent. Once this is resolved all messages will be sent out and statuses will be updated to reflect this. Apologies for any inconvenience this is causing. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/ Mon, 29 Sep 2025 18:43:58 +0000 https://status.iplato.net/#5567eca919d70290bf060f77106e9b4f7ffa60ff4cef1819eac94700f918f3be Patient Reply recovered https://status.iplato.net/ Mon, 29 Sep 2025 18:43:51 +0000 https://status.iplato.net/#3668438116686c3b427a88c497db28270d7c7ea4acaa9310e814357269424a94 Patient Selfbook recovered https://status.iplato.net/ Mon, 29 Sep 2025 18:43:35 +0000 https://status.iplato.net/#5567eca919d70290bf060f77106e9b4f7ffa60ff4cef1819eac94700f918f3be Patient Reply went down https://status.iplato.net/ Mon, 29 Sep 2025 18:43:27 +0000 https://status.iplato.net/#3668438116686c3b427a88c497db28270d7c7ea4acaa9310e814357269424a94 Patient Selfbook went down https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 10:32:00 -0000 https://status.iplato.net/incident/734153#00090bfb9dacb79e61b7994c6ca8a9f16531659c0a46e57a5cb000e8033f6eb3 We have had confirmation from engineering that all services have been restored. We are now in a monitoring phase to ensure stability and will continue to watch for any further issues. Thank you for your patience and understanding and apologies for any issues this has caused your practice this morning. If you need help or have any questions please email help@iplato.com https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 10:32:00 -0000 https://status.iplato.net/incident/734153#00090bfb9dacb79e61b7994c6ca8a9f16531659c0a46e57a5cb000e8033f6eb3 We have had confirmation from engineering that all services have been restored. We are now in a monitoring phase to ensure stability and will continue to watch for any further issues. Thank you for your patience and understanding and apologies for any issues this has caused your practice this morning. If you need help or have any questions please email help@iplato.com https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 10:32:00 -0000 https://status.iplato.net/incident/734153#00090bfb9dacb79e61b7994c6ca8a9f16531659c0a46e57a5cb000e8033f6eb3 We have had confirmation from engineering that all services have been restored. We are now in a monitoring phase to ensure stability and will continue to watch for any further issues. Thank you for your patience and understanding and apologies for any issues this has caused your practice this morning. If you need help or have any questions please email help@iplato.com https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 10:32:00 -0000 https://status.iplato.net/incident/734153#00090bfb9dacb79e61b7994c6ca8a9f16531659c0a46e57a5cb000e8033f6eb3 We have had confirmation from engineering that all services have been restored. We are now in a monitoring phase to ensure stability and will continue to watch for any further issues. Thank you for your patience and understanding and apologies for any issues this has caused your practice this morning. If you need help or have any questions please email help@iplato.com https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 10:32:00 -0000 https://status.iplato.net/incident/734153#00090bfb9dacb79e61b7994c6ca8a9f16531659c0a46e57a5cb000e8033f6eb3 We have had confirmation from engineering that all services have been restored. We are now in a monitoring phase to ensure stability and will continue to watch for any further issues. Thank you for your patience and understanding and apologies for any issues this has caused your practice this morning. If you need help or have any questions please email help@iplato.com https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 10:32:00 -0000 https://status.iplato.net/incident/734153#00090bfb9dacb79e61b7994c6ca8a9f16531659c0a46e57a5cb000e8033f6eb3 We have had confirmation from engineering that all services have been restored. We are now in a monitoring phase to ensure stability and will continue to watch for any further issues. Thank you for your patience and understanding and apologies for any issues this has caused your practice this morning. If you need help or have any questions please email help@iplato.com https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 10:32:00 -0000 https://status.iplato.net/incident/734153#00090bfb9dacb79e61b7994c6ca8a9f16531659c0a46e57a5cb000e8033f6eb3 We have had confirmation from engineering that all services have been restored. We are now in a monitoring phase to ensure stability and will continue to watch for any further issues. Thank you for your patience and understanding and apologies for any issues this has caused your practice this morning. If you need help or have any questions please email help@iplato.com https://status.iplato.net/ Mon, 29 Sep 2025 09:53:39 +0000 https://status.iplato.net/#1261f92f0ac7672056d25082ee284fea820e4b2e5c5c825a1e1c2ab41f16e2ea Patient Questionnaire recovered https://status.iplato.net/ Mon, 29 Sep 2025 09:53:34 +0000 https://status.iplato.net/#257858362805ae115d5eb8023c258a9202e6e1655087830ef36b8e66b91936c7 Patient Selfbook recovered https://status.iplato.net/ Mon, 29 Sep 2025 09:53:16 +0000 https://status.iplato.net/#1261f92f0ac7672056d25082ee284fea820e4b2e5c5c825a1e1c2ab41f16e2ea Patient Questionnaire went down https://status.iplato.net/ Mon, 29 Sep 2025 09:53:10 +0000 https://status.iplato.net/#257858362805ae115d5eb8023c258a9202e6e1655087830ef36b8e66b91936c7 Patient Selfbook went down https://status.iplato.net/ Mon, 29 Sep 2025 09:04:36 +0000 https://status.iplato.net/#24404a55a45d172b31768cd697c7fbd92ff84aff693fcaa4ed842f95a1c4f911 Patient Questionnaire recovered https://status.iplato.net/ Mon, 29 Sep 2025 08:43:35 +0000 https://status.iplato.net/#143559ccf4949dec63a2195e4bb336a5b5e8d56f97bb4f64a1f1c8e519bdc5d9 Patient Selfbook recovered https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 08:26:00 -0000 https://status.iplato.net/incident/734153#803f91dd99b318677d876edf8737b52e8547ad79852e77f460db011122a0d2ed We are starting to see some services recover and our teams are continuing to monitor the situation closely to ensure full recovery. We appreciate your patience and will provide another update as we have more information. https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 08:26:00 -0000 https://status.iplato.net/incident/734153#803f91dd99b318677d876edf8737b52e8547ad79852e77f460db011122a0d2ed We are starting to see some services recover and our teams are continuing to monitor the situation closely to ensure full recovery. We appreciate your patience and will provide another update as we have more information. https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 08:26:00 -0000 https://status.iplato.net/incident/734153#803f91dd99b318677d876edf8737b52e8547ad79852e77f460db011122a0d2ed We are starting to see some services recover and our teams are continuing to monitor the situation closely to ensure full recovery. We appreciate your patience and will provide another update as we have more information. https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 08:26:00 -0000 https://status.iplato.net/incident/734153#803f91dd99b318677d876edf8737b52e8547ad79852e77f460db011122a0d2ed We are starting to see some services recover and our teams are continuing to monitor the situation closely to ensure full recovery. We appreciate your patience and will provide another update as we have more information. https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 08:26:00 -0000 https://status.iplato.net/incident/734153#803f91dd99b318677d876edf8737b52e8547ad79852e77f460db011122a0d2ed We are starting to see some services recover and our teams are continuing to monitor the situation closely to ensure full recovery. We appreciate your patience and will provide another update as we have more information. https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 08:26:00 -0000 https://status.iplato.net/incident/734153#803f91dd99b318677d876edf8737b52e8547ad79852e77f460db011122a0d2ed We are starting to see some services recover and our teams are continuing to monitor the situation closely to ensure full recovery. We appreciate your patience and will provide another update as we have more information. https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 08:26:00 -0000 https://status.iplato.net/incident/734153#803f91dd99b318677d876edf8737b52e8547ad79852e77f460db011122a0d2ed We are starting to see some services recover and our teams are continuing to monitor the situation closely to ensure full recovery. We appreciate your patience and will provide another update as we have more information. https://status.iplato.net/ Mon, 29 Sep 2025 07:49:06 +0000 https://status.iplato.net/#0f475037e0a9784fb80d77c6bb04ba9f9a030185b336e514f7fe705bedbb1436 iPlato Toolbar recovered https://status.iplato.net/ Mon, 29 Sep 2025 07:48:58 +0000 https://status.iplato.net/#511d4b09169b3178d8b46b66e00a21bf4fcb81c39ea87c794829a22cbeb15157 Connect Platform recovered https://status.iplato.net/ Mon, 29 Sep 2025 07:48:39 +0000 https://status.iplato.net/#1ece40cc95aa54762cf502419a4440d482390194699b658b439e78d3ced4da54 Patient Reply recovered https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 07:44:00 -0000 https://status.iplato.net/incident/734153#9d9970c9ea0c12071f5c040f8862e62ecea557be8242a81a5bb74d21efcc1fcf We are currently experiencing issues on iPlato impacting all elements. Our engineering teams are aware of the issue and are working urgently to restore full functionality. We will provide another update as soon as we have more information. We apologise for the inconvenience and appreciate your patience. https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 07:44:00 -0000 https://status.iplato.net/incident/734153#9d9970c9ea0c12071f5c040f8862e62ecea557be8242a81a5bb74d21efcc1fcf We are currently experiencing issues on iPlato impacting all elements. Our engineering teams are aware of the issue and are working urgently to restore full functionality. We will provide another update as soon as we have more information. We apologise for the inconvenience and appreciate your patience. https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 07:44:00 -0000 https://status.iplato.net/incident/734153#9d9970c9ea0c12071f5c040f8862e62ecea557be8242a81a5bb74d21efcc1fcf We are currently experiencing issues on iPlato impacting all elements. Our engineering teams are aware of the issue and are working urgently to restore full functionality. We will provide another update as soon as we have more information. We apologise for the inconvenience and appreciate your patience. https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 07:44:00 -0000 https://status.iplato.net/incident/734153#9d9970c9ea0c12071f5c040f8862e62ecea557be8242a81a5bb74d21efcc1fcf We are currently experiencing issues on iPlato impacting all elements. Our engineering teams are aware of the issue and are working urgently to restore full functionality. We will provide another update as soon as we have more information. We apologise for the inconvenience and appreciate your patience. https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 07:44:00 -0000 https://status.iplato.net/incident/734153#9d9970c9ea0c12071f5c040f8862e62ecea557be8242a81a5bb74d21efcc1fcf We are currently experiencing issues on iPlato impacting all elements. Our engineering teams are aware of the issue and are working urgently to restore full functionality. We will provide another update as soon as we have more information. We apologise for the inconvenience and appreciate your patience. https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 07:44:00 -0000 https://status.iplato.net/incident/734153#9d9970c9ea0c12071f5c040f8862e62ecea557be8242a81a5bb74d21efcc1fcf We are currently experiencing issues on iPlato impacting all elements. Our engineering teams are aware of the issue and are working urgently to restore full functionality. We will provide another update as soon as we have more information. We apologise for the inconvenience and appreciate your patience. https://status.iplato.net/incident/734153 Mon, 29 Sep 2025 07:44:00 -0000 https://status.iplato.net/incident/734153#9d9970c9ea0c12071f5c040f8862e62ecea557be8242a81a5bb74d21efcc1fcf We are currently experiencing issues on iPlato impacting all elements. Our engineering teams are aware of the issue and are working urgently to restore full functionality. We will provide another update as soon as we have more information. We apologise for the inconvenience and appreciate your patience. https://status.iplato.net/ Mon, 29 Sep 2025 07:34:59 +0000 https://status.iplato.net/#511d4b09169b3178d8b46b66e00a21bf4fcb81c39ea87c794829a22cbeb15157 Connect Platform went down https://status.iplato.net/ Mon, 29 Sep 2025 07:30:56 +0000 https://status.iplato.net/#526f6427b0611a507d913ea0ec40ada0086e1d8aebdd6c66c0cb7ce8bec77f17 Connect Platform recovered https://status.iplato.net/ Mon, 29 Sep 2025 07:22:40 +0000 https://status.iplato.net/#1ece40cc95aa54762cf502419a4440d482390194699b658b439e78d3ced4da54 Patient Reply went down https://status.iplato.net/ Mon, 29 Sep 2025 07:18:59 +0000 https://status.iplato.net/#c67f8b854f41f3e3f2416a4064702823b541adcfbd592f79da83f58b9fc5da01 Patient Reply recovered https://status.iplato.net/ Mon, 29 Sep 2025 07:14:36 +0000 https://status.iplato.net/#0f475037e0a9784fb80d77c6bb04ba9f9a030185b336e514f7fe705bedbb1436 iPlato Toolbar went down https://status.iplato.net/ Mon, 29 Sep 2025 07:14:36 +0000 https://status.iplato.net/#c67f8b854f41f3e3f2416a4064702823b541adcfbd592f79da83f58b9fc5da01 Patient Reply went down https://status.iplato.net/ Mon, 29 Sep 2025 07:14:27 +0000 https://status.iplato.net/#526f6427b0611a507d913ea0ec40ada0086e1d8aebdd6c66c0cb7ce8bec77f17 Connect Platform went down https://status.iplato.net/ Mon, 29 Sep 2025 07:14:27 +0000 https://status.iplato.net/#143559ccf4949dec63a2195e4bb336a5b5e8d56f97bb4f64a1f1c8e519bdc5d9 Patient Selfbook went down https://status.iplato.net/ Mon, 29 Sep 2025 07:12:36 +0000 https://status.iplato.net/#24404a55a45d172b31768cd697c7fbd92ff84aff693fcaa4ed842f95a1c4f911 Patient Questionnaire went down https://status.iplato.net/ Mon, 29 Sep 2025 07:05:10 +0000 https://status.iplato.net/#802f3b4113086d076955c23a42ff2a304ec2a3b7bdf2bd4bf11e6d4698193250 Connect Platform recovered https://status.iplato.net/ Mon, 29 Sep 2025 07:04:51 +0000 https://status.iplato.net/#91241ef883a6d349aa9486fa7c488ce7ab29c27a221065c9b884f6a3cb9ed3f0 Patient Questionnaire recovered https://status.iplato.net/ Mon, 29 Sep 2025 07:04:40 +0000 https://status.iplato.net/#802f3b4113086d076955c23a42ff2a304ec2a3b7bdf2bd4bf11e6d4698193250 Connect Platform went down https://status.iplato.net/ Mon, 29 Sep 2025 07:04:38 +0000 https://status.iplato.net/#91241ef883a6d349aa9486fa7c488ce7ab29c27a221065c9b884f6a3cb9ed3f0 Patient Questionnaire went down https://status.iplato.net/ Mon, 29 Sep 2025 07:04:37 +0000 https://status.iplato.net/#19001f32c4733f0116cfb6e34b40bc380154e05bc5cd7fc6245df5f4211e2cc1 iPlato Toolbar recovered https://status.iplato.net/ Mon, 29 Sep 2025 07:04:01 +0000 https://status.iplato.net/#19001f32c4733f0116cfb6e34b40bc380154e05bc5cd7fc6245df5f4211e2cc1 iPlato Toolbar went down https://status.iplato.net/ Sat, 27 Sep 2025 23:34:46 +0000 https://status.iplato.net/#16310b13baabcbe9c18d1c5dd6dd6d2678c32140484ac7e2ce4c79e6e46697d5 Patient Questionnaire recovered https://status.iplato.net/ Sat, 27 Sep 2025 23:34:35 +0000 https://status.iplato.net/#7012d246a5773224d491e2a340a3781c45b7bcde823492aafc48b176bec27a3a Patient Selfbook recovered https://status.iplato.net/ Sat, 27 Sep 2025 22:06:13 +0000 https://status.iplato.net/#7012d246a5773224d491e2a340a3781c45b7bcde823492aafc48b176bec27a3a Patient Selfbook went down https://status.iplato.net/ Sat, 27 Sep 2025 21:57:00 +0000 https://status.iplato.net/#16310b13baabcbe9c18d1c5dd6dd6d2678c32140484ac7e2ce4c79e6e46697d5 Patient Questionnaire went down https://status.iplato.net/ Sat, 27 Sep 2025 18:49:38 +0000 https://status.iplato.net/#b785b8a4558d52d76cbfbd3fa8c645c1202723d4c650e5cf53bb1dc3e1977a58 Patient Questionnaire recovered https://status.iplato.net/ Sat, 27 Sep 2025 18:48:46 +0000 https://status.iplato.net/#b785b8a4558d52d76cbfbd3fa8c645c1202723d4c650e5cf53bb1dc3e1977a58 Patient Questionnaire went down https://status.iplato.net/ Sat, 27 Sep 2025 11:06:36 +0000 https://status.iplato.net/#f10fbd3e04b947390c6f289252aa38069fb3bf52a62d1ee9e680eb0c96210668 Patient Questionnaire recovered https://status.iplato.net/ Sat, 27 Sep 2025 11:06:13 +0000 https://status.iplato.net/#f10fbd3e04b947390c6f289252aa38069fb3bf52a62d1ee9e680eb0c96210668 Patient Questionnaire went down https://status.iplato.net/ Fri, 26 Sep 2025 12:41:41 +0000 https://status.iplato.net/#ed71c7f915df68dd87287dcbaba24e3a10f02658be24daedf2d95e953f5c7c9f Patient Reply recovered https://status.iplato.net/ Fri, 26 Sep 2025 12:41:15 +0000 https://status.iplato.net/#ed71c7f915df68dd87287dcbaba24e3a10f02658be24daedf2d95e953f5c7c9f Patient Reply went down https://status.iplato.net/ Fri, 26 Sep 2025 06:58:36 +0000 https://status.iplato.net/#0591dbdbb404ea7a4caffef2a3e82ff61f9f269d579dbc9f4bfed6959d04c00f Patient Questionnaire recovered https://status.iplato.net/ Fri, 26 Sep 2025 06:55:05 +0000 https://status.iplato.net/#0591dbdbb404ea7a4caffef2a3e82ff61f9f269d579dbc9f4bfed6959d04c00f Patient Questionnaire went down https://status.iplato.net/ Thu, 25 Sep 2025 20:57:28 +0000 https://status.iplato.net/#12837c9c930938f96c3d6bd7525c63e6aacf62b426fe3420dbce512cf2ed8af5 Patient Questionnaire recovered https://status.iplato.net/ Thu, 25 Sep 2025 20:57:08 +0000 https://status.iplato.net/#12837c9c930938f96c3d6bd7525c63e6aacf62b426fe3420dbce512cf2ed8af5 Patient Questionnaire went down https://status.iplato.net/ Thu, 25 Sep 2025 18:33:45 +0000 https://status.iplato.net/#0f5cc45a36a2dc73e23c004ff732e740addadf9d5796233d1e51cec019c699ee Patient Questionnaire recovered https://status.iplato.net/ Thu, 25 Sep 2025 18:33:34 +0000 https://status.iplato.net/#0f5cc45a36a2dc73e23c004ff732e740addadf9d5796233d1e51cec019c699ee Patient Questionnaire went down https://status.iplato.net/ Thu, 25 Sep 2025 17:11:35 +0000 https://status.iplato.net/#9c3af49969f913b8a0aed165300597b4d015a54b6e42aa2bd79620f528574cdd Patient Questionnaire recovered https://status.iplato.net/ Thu, 25 Sep 2025 17:11:12 +0000 https://status.iplato.net/#9c3af49969f913b8a0aed165300597b4d015a54b6e42aa2bd79620f528574cdd Patient Questionnaire went down https://status.iplato.net/ Thu, 25 Sep 2025 14:16:44 +0000 https://status.iplato.net/#17830d8bfb4de1f86e6e11d49b92978750826a30b3ad64f3c2fa67f9c78f734b Patient Questionnaire recovered https://status.iplato.net/ Thu, 25 Sep 2025 14:16:31 +0000 https://status.iplato.net/#17830d8bfb4de1f86e6e11d49b92978750826a30b3ad64f3c2fa67f9c78f734b Patient Questionnaire went down https://status.iplato.net/ Wed, 24 Sep 2025 21:01:16 +0000 https://status.iplato.net/#43d941c5f9b68260e228d8ff2d8aada0b9e99010edcda0125e55dd5ab94a8935 Patient Selfbook recovered https://status.iplato.net/ Wed, 24 Sep 2025 21:01:02 +0000 https://status.iplato.net/#43d941c5f9b68260e228d8ff2d8aada0b9e99010edcda0125e55dd5ab94a8935 Patient Selfbook went down https://status.iplato.net/ Wed, 24 Sep 2025 15:03:01 +0000 https://status.iplato.net/#8b023fd82dc7ed6be044bf75beb02305c969ce4b3c1f47131fc6e8b44526fb5d Patient Reply recovered https://status.iplato.net/ Wed, 24 Sep 2025 15:02:02 +0000 https://status.iplato.net/#8b023fd82dc7ed6be044bf75beb02305c969ce4b3c1f47131fc6e8b44526fb5d Patient Reply went down https://status.iplato.net/ Wed, 24 Sep 2025 14:52:47 +0000 https://status.iplato.net/#bb550412263d402eee2d8ab28682c635845216a370327ea41a85fe52edaa6c80 Connect Platform recovered https://status.iplato.net/ Wed, 24 Sep 2025 14:51:55 +0000 https://status.iplato.net/#bb550412263d402eee2d8ab28682c635845216a370327ea41a85fe52edaa6c80 Connect Platform went down https://status.iplato.net/ Wed, 24 Sep 2025 14:10:29 +0000 https://status.iplato.net/#de1922037445ecf049a2e2f24d58fccd3e7b75f66968e5b4ef4874ca05b5b008 Patient Reply recovered https://status.iplato.net/ Wed, 24 Sep 2025 14:09:36 +0000 https://status.iplato.net/#de1922037445ecf049a2e2f24d58fccd3e7b75f66968e5b4ef4874ca05b5b008 Patient Reply went down https://status.iplato.net/ Wed, 24 Sep 2025 11:18:29 +0000 https://status.iplato.net/#a49d391bd2d9b3c0394f1914c2cc64bb76e1183c48edd46e058acca1764b98d7 Patient Selfbook recovered https://status.iplato.net/ Wed, 24 Sep 2025 11:18:15 +0000 https://status.iplato.net/#a49d391bd2d9b3c0394f1914c2cc64bb76e1183c48edd46e058acca1764b98d7 Patient Selfbook went down https://status.iplato.net/ Wed, 24 Sep 2025 09:53:35 +0000 https://status.iplato.net/#d5c3a00474b1b73fe3d11523a0986d36b9d9728c27241776971dbe8122dc39cc Patient Questionnaire recovered https://status.iplato.net/ Wed, 24 Sep 2025 09:50:40 +0000 https://status.iplato.net/#d5c3a00474b1b73fe3d11523a0986d36b9d9728c27241776971dbe8122dc39cc Patient Questionnaire went down https://status.iplato.net/incident/729906 Wed, 24 Sep 2025 07:45:00 -0000 https://status.iplato.net/incident/729906#654e91a673ec2e72cb7fcb39ef48b64dbc900b1ea76629350c43e22492d2c98b We have continued to monitor the SMS messages sent from the Toolbar and Connect and can see they have successfully sent. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/729906 Wed, 24 Sep 2025 07:45:00 -0000 https://status.iplato.net/incident/729906#654e91a673ec2e72cb7fcb39ef48b64dbc900b1ea76629350c43e22492d2c98b We have continued to monitor the SMS messages sent from the Toolbar and Connect and can see they have successfully sent. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/729906 Wed, 24 Sep 2025 07:45:00 -0000 https://status.iplato.net/incident/729906#654e91a673ec2e72cb7fcb39ef48b64dbc900b1ea76629350c43e22492d2c98b We have continued to monitor the SMS messages sent from the Toolbar and Connect and can see they have successfully sent. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/729906 Wed, 24 Sep 2025 07:45:00 -0000 https://status.iplato.net/incident/729906#654e91a673ec2e72cb7fcb39ef48b64dbc900b1ea76629350c43e22492d2c98b We have continued to monitor the SMS messages sent from the Toolbar and Connect and can see they have successfully sent. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/729906 Tue, 23 Sep 2025 14:02:00 -0000 https://status.iplato.net/incident/729906#db17dc1f63045a1beeda5fc6d329f729d44cfde2f1c9d72d20f35f8dfa48eb4b We've found the issue that is causing the delay in SMS messages being sent and the team have fixed this for all future messages. Pending messages are being sent and will continue to be processed and sent. Apologies for any inconvenience this is causing, if you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/729906 Tue, 23 Sep 2025 14:02:00 -0000 https://status.iplato.net/incident/729906#db17dc1f63045a1beeda5fc6d329f729d44cfde2f1c9d72d20f35f8dfa48eb4b We've found the issue that is causing the delay in SMS messages being sent and the team have fixed this for all future messages. Pending messages are being sent and will continue to be processed and sent. Apologies for any inconvenience this is causing, if you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/729906 Tue, 23 Sep 2025 14:02:00 -0000 https://status.iplato.net/incident/729906#db17dc1f63045a1beeda5fc6d329f729d44cfde2f1c9d72d20f35f8dfa48eb4b We've found the issue that is causing the delay in SMS messages being sent and the team have fixed this for all future messages. Pending messages are being sent and will continue to be processed and sent. Apologies for any inconvenience this is causing, if you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/729906 Tue, 23 Sep 2025 14:02:00 -0000 https://status.iplato.net/incident/729906#db17dc1f63045a1beeda5fc6d329f729d44cfde2f1c9d72d20f35f8dfa48eb4b We've found the issue that is causing the delay in SMS messages being sent and the team have fixed this for all future messages. Pending messages are being sent and will continue to be processed and sent. Apologies for any inconvenience this is causing, if you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/729906 Tue, 23 Sep 2025 12:15:00 -0000 https://status.iplato.net/incident/729906#6a780c295a5220f02e415031e31157d6a08c0fd0de42314e147534f6da32ced6 We've identified an issue with SMS messages being sent by the toolbar and via batch messages via Connect. This issue started around 10am on Tuesday 23rd September 2025. Currently, all SMS messages are displaying as "Pending". We are working with our third party sender to explore and fix this issue and ensure all messages are sent. Once this is resolved all messages will be sent out and statuses will be updated to reflect this. Apologies for any inconvenience this is causing, in the meantime you are able to send messages via the NHS App and email. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/729906 Tue, 23 Sep 2025 12:15:00 -0000 https://status.iplato.net/incident/729906#6a780c295a5220f02e415031e31157d6a08c0fd0de42314e147534f6da32ced6 We've identified an issue with SMS messages being sent by the toolbar and via batch messages via Connect. This issue started around 10am on Tuesday 23rd September 2025. Currently, all SMS messages are displaying as "Pending". We are working with our third party sender to explore and fix this issue and ensure all messages are sent. Once this is resolved all messages will be sent out and statuses will be updated to reflect this. Apologies for any inconvenience this is causing, in the meantime you are able to send messages via the NHS App and email. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/729906 Tue, 23 Sep 2025 12:15:00 -0000 https://status.iplato.net/incident/729906#6a780c295a5220f02e415031e31157d6a08c0fd0de42314e147534f6da32ced6 We've identified an issue with SMS messages being sent by the toolbar and via batch messages via Connect. This issue started around 10am on Tuesday 23rd September 2025. Currently, all SMS messages are displaying as "Pending". We are working with our third party sender to explore and fix this issue and ensure all messages are sent. Once this is resolved all messages will be sent out and statuses will be updated to reflect this. Apologies for any inconvenience this is causing, in the meantime you are able to send messages via the NHS App and email. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/729906 Tue, 23 Sep 2025 12:15:00 -0000 https://status.iplato.net/incident/729906#6a780c295a5220f02e415031e31157d6a08c0fd0de42314e147534f6da32ced6 We've identified an issue with SMS messages being sent by the toolbar and via batch messages via Connect. This issue started around 10am on Tuesday 23rd September 2025. Currently, all SMS messages are displaying as "Pending". We are working with our third party sender to explore and fix this issue and ensure all messages are sent. Once this is resolved all messages will be sent out and statuses will be updated to reflect this. Apologies for any inconvenience this is causing, in the meantime you are able to send messages via the NHS App and email. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/ Mon, 22 Sep 2025 16:32:48 +0000 https://status.iplato.net/#bb5024dad27113e63f9f73b9f5eaa68cfa7938dffa89ce8419095a5ad0b1f032 consent.iplato.com recovered https://status.iplato.net/ Mon, 22 Sep 2025 16:32:28 +0000 https://status.iplato.net/#bb5024dad27113e63f9f73b9f5eaa68cfa7938dffa89ce8419095a5ad0b1f032 consent.iplato.com went down https://status.iplato.net/ Mon, 22 Sep 2025 14:19:51 +0000 https://status.iplato.net/#2dac74e02452ff204ab93026adf9e80ccdc5665c3b2503fada7bdd3e3c70a9f9 consent.iplato.com recovered https://status.iplato.net/ Mon, 22 Sep 2025 14:18:54 +0000 https://status.iplato.net/#2dac74e02452ff204ab93026adf9e80ccdc5665c3b2503fada7bdd3e3c70a9f9 consent.iplato.com went down https://status.iplato.net/ Mon, 22 Sep 2025 14:03:36 +0000 https://status.iplato.net/#829bf3a0eb669fe9f24fbb2cefde771f81b1cf2553f5aa53dd3fc2973e6eac86 consent.iplato.com recovered https://status.iplato.net/ Mon, 22 Sep 2025 14:01:01 +0000 https://status.iplato.net/#829bf3a0eb669fe9f24fbb2cefde771f81b1cf2553f5aa53dd3fc2973e6eac86 consent.iplato.com went down https://status.iplato.net/ Mon, 22 Sep 2025 13:17:40 +0000 https://status.iplato.net/#81468e0ba405a695fd77fd296b0efb0e2802e58325af732a3fe5a7345000520b consent.iplato.com recovered https://status.iplato.net/ Mon, 22 Sep 2025 13:17:08 +0000 https://status.iplato.net/#81468e0ba405a695fd77fd296b0efb0e2802e58325af732a3fe5a7345000520b consent.iplato.com went down https://status.iplato.net/ Sat, 20 Sep 2025 22:14:02 +0000 https://status.iplato.net/#43603d4bf3d1898315dc551e13ccb5129622d5fdc0f63686fca0d24501ba31d5 Patient Questionnaire recovered https://status.iplato.net/ Sat, 20 Sep 2025 22:11:01 +0000 https://status.iplato.net/#43603d4bf3d1898315dc551e13ccb5129622d5fdc0f63686fca0d24501ba31d5 Patient Questionnaire went down https://status.iplato.net/ Sat, 20 Sep 2025 16:34:07 +0000 https://status.iplato.net/#9b89438e89c171bc4d69541c729367fb80b5fd9a698d1707ab9a895d0af4ffe2 Patient Questionnaire recovered https://status.iplato.net/ Sat, 20 Sep 2025 16:34:07 +0000 https://status.iplato.net/#1c36c9717bbd86a72df0c95102edc455d3e01bd170ab3af4ce03d284edfd6888 Patient Selfbook recovered https://status.iplato.net/ Sat, 20 Sep 2025 16:32:06 +0000 https://status.iplato.net/#9b89438e89c171bc4d69541c729367fb80b5fd9a698d1707ab9a895d0af4ffe2 Patient Questionnaire went down https://status.iplato.net/ Sat, 20 Sep 2025 16:32:00 +0000 https://status.iplato.net/#1c36c9717bbd86a72df0c95102edc455d3e01bd170ab3af4ce03d284edfd6888 Patient Selfbook went down https://status.iplato.net/ Sat, 20 Sep 2025 06:45:52 +0000 https://status.iplato.net/#6af59ff6d7fb5dd9bade586ae5fa7136fd2f0f179a4f6fac365d9a308eb87bae Patient Selfbook recovered https://status.iplato.net/ Sat, 20 Sep 2025 06:45:12 +0000 https://status.iplato.net/#6af59ff6d7fb5dd9bade586ae5fa7136fd2f0f179a4f6fac365d9a308eb87bae Patient Selfbook went down https://status.iplato.net/ Thu, 18 Sep 2025 06:15:18 +0000 https://status.iplato.net/#3d6b440428446480ba2b14ba20d23e9a32f669ec437d32d643a02a52b7a961f1 Patient Questionnaire recovered https://status.iplato.net/ Thu, 18 Sep 2025 06:15:18 +0000 https://status.iplato.net/#a6b099d23a6551cfc2daefab367bbc22c692cac3ccc1492346501fc96f9eafae Patient Selfbook recovered https://status.iplato.net/ Thu, 18 Sep 2025 06:15:08 +0000 https://status.iplato.net/#3d6b440428446480ba2b14ba20d23e9a32f669ec437d32d643a02a52b7a961f1 Patient Questionnaire went down https://status.iplato.net/ Thu, 18 Sep 2025 06:14:57 +0000 https://status.iplato.net/#a6b099d23a6551cfc2daefab367bbc22c692cac3ccc1492346501fc96f9eafae Patient Selfbook went down https://status.iplato.net/ Sat, 13 Sep 2025 08:12:47 +0000 https://status.iplato.net/#fbc67c8a749137d2bd2597127061c4674e31b00877f2cdace5543f37bfa2b88d Patient Questionnaire recovered https://status.iplato.net/ Sat, 13 Sep 2025 08:12:40 +0000 https://status.iplato.net/#fbc67c8a749137d2bd2597127061c4674e31b00877f2cdace5543f37bfa2b88d Patient Questionnaire went down https://status.iplato.net/incident/687340 Fri, 01 Aug 2025 11:26:00 -0000 https://status.iplato.net/incident/687340#035a057579aef7a9f851bcccd0c1fa17d6150ffbdb78d2050691d3c61cb65413 On Thursday, July 31st, 2025, we received reports of a high number of failed emails. Our engineering team successfully resolved this issue this morning, and emails are now sending without interruption. To check any failed emails please head to mygpconnect.com > Inbox > Sent and filter by Failed. These emails will then need to be sent again. Apologies for any inconvenience this has caused. Any questions or support please email help@iplato.com https://status.iplato.net/incident/687340 Fri, 01 Aug 2025 09:48:00 -0000 https://status.iplato.net/incident/687340#80c039cc25445950692ebe6f90eb7a3cab420be145da8fd07b6b20c616657c44 On Thursday, July 31st, 2025, we received reports of a high number of failed emails. Our engineering team successfully resolved this issue this morning, and emails are now sending without interruption. To check any failed emails please head to mygpconnect.com > Inbox > Sent and filter by Failed. These emails will then need to be sent again. Apologies for any inconvenience this has caused. Any questions or support please email help@iplato.com https://status.iplato.net/incident/645290 Tue, 29 Jul 2025 18:08:00 -0000 https://status.iplato.net/incident/645290#ae956c14a8e8ae5bf0fca70c41ee8e53c0b2eac94adca6fef8a72a948aebaebf We're happy to confirm that all message statuses on the iPlato Connect platform have now been fully updated and are accurately reflected on your account. If you have any further questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/645290 Tue, 29 Jul 2025 18:08:00 -0000 https://status.iplato.net/incident/645290#ae956c14a8e8ae5bf0fca70c41ee8e53c0b2eac94adca6fef8a72a948aebaebf We're happy to confirm that all message statuses on the iPlato Connect platform have now been fully updated and are accurately reflected on your account. If you have any further questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/645290 Tue, 29 Jul 2025 15:38:00 -0000 https://status.iplato.net/incident/645290#244987b9c2ed47917b24ad6b4084a87e04c94e726951dbddb698bf68347f46a6 We're pleased to let you know that we've identified the root cause of the "Pending" message status issue on Connect. We are now actively processing delivery receipts, which is updating the statuses of your sent messages. This update is being rolled out in the order messages were sent, starting from yesterday (28th July 2025), between 1pm and 2pm. Our team is continuing to monitor the sending rates to ensure a smooth resolution. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/645290 Tue, 29 Jul 2025 15:38:00 -0000 https://status.iplato.net/incident/645290#244987b9c2ed47917b24ad6b4084a87e04c94e726951dbddb698bf68347f46a6 We're pleased to let you know that we've identified the root cause of the "Pending" message status issue on Connect. We are now actively processing delivery receipts, which is updating the statuses of your sent messages. This update is being rolled out in the order messages were sent, starting from yesterday (28th July 2025), between 1pm and 2pm. Our team is continuing to monitor the sending rates to ensure a smooth resolution. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/645290 Tue, 29 Jul 2025 11:21:00 -0000 https://status.iplato.net/incident/645290#b4046452be0ccb34a890ca327d6d68f776f3e58e3879f96db7a3e445c7602346 We've identified an issue with message statuses on Connect, starting around 1pm on Monday 28th July 28 2025. Currently, all sent messages are displaying as "Pending". We want to assure you that despite this visual error, messages are successfully sending and being delivered. The "Pending" status is a display issue and does not affect message transmission. Our engineering team is actively working to resolve this status error as quickly as possible. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/645290 Tue, 29 Jul 2025 11:21:00 -0000 https://status.iplato.net/incident/645290#b4046452be0ccb34a890ca327d6d68f776f3e58e3879f96db7a3e445c7602346 We've identified an issue with message statuses on Connect, starting around 1pm on Monday 28th July 28 2025. Currently, all sent messages are displaying as "Pending". We want to assure you that despite this visual error, messages are successfully sending and being delivered. The "Pending" status is a display issue and does not affect message transmission. Our engineering team is actively working to resolve this status error as quickly as possible. If you have any questions or concerns, please don't hesitate to email us at help@iplato.com. https://status.iplato.net/incident/625031 Thu, 24 Jul 2025 08:28:00 -0000 https://status.iplato.net/incident/625031#7e764e41c6b7b9693f501185468e84f095c71da9733fae270cea206efe31dad0 We have had confirmation that the issue with the iPlato toolbar, including users being unable to open the toolbar, performance issues and problems sending messages has all been resolved. Please ensure all users close and reopen their toolbar. We apologise for any issues this has caused practices this morning. If you continue to have issues please email help@iplato.com. https://status.iplato.net/incident/625031 Thu, 24 Jul 2025 08:08:00 -0000 https://status.iplato.net/incident/625031#b16b68bde744e9c4b4b26a9133351e59bbec81edac9cf90e234a168740433326 The engineering team have identified the issue relating to the toolbar that users have had this morning. They are releasing a fix now which should sort the issue imminently. Apologies for any inconvenience this is causing and if you have any questions please email help@iplato.com.